Tuesday, May 24, 2011

UIE Web App Masters Tour: Borderline failure by IPM.

I’m a big fan of Jared Spool, an authority on Web User Experience. I saw him speak at Warm Gun in San Francisco last year and got hooked into his work. So when I learned about the Web App Masters Tour, a two-day conference he was putting together here in Seattle I immediately registered to attend. What could I expect but an awesome  *experience* from a user experience guru? That’s where the problem started: too high expectations.

Combine my wrong level of expectations with a poorly executed conference, and I feel that I overpaid, I wasted time and, worse, I felt like I didn’t get my basic (UX) needs satisfied. But before I continue, I must disclose I tend to be over-dramatic, so maybe someone actually got a much better experience than I did.

But what do I know?

I’m unabashedly claiming to be a conference connoisseur. By that I mean I can distinguish the nuances that make a conference go from good to great to awesome to OMG-let’s-do-that-again.  Maybe it was the 4-years at college were I peaked at throwing parties to 1,000+ people and then applied those lessons at the Seattle 2.0 events I successfully organized -- yes, there is a lot in common between drunk college students and entrepreneurs and technologists (wait, they are actually the same, just a few years older).

Why did it suck?

Well, so far I have not talked a single thing about the conference itself and I wouldn’t say it sucked, but it was close to it.

The biggest mistake this conference had was to given speakers ONE HOUR AND FIFTEEN MINUTES to give their talk! Seriously, 75 minutes! Have you ever seen anyone giving an engaging and exciting talk for 75 minutes? OK, maybe Tony Robbins can do that, but must people will suck at it, and so they did. It’s not these weren’t expert or smart people, or even good speakers. It’s just they can’t pack enough information to make a 75-minute presentation interesting.

Actually, the situation was so bad in terms of Information per Minute (IPM) that this is the first conference in my entire life I got home at the end of the day and I didn’t have a headache! Zero. I felt like I should read a book about quantum physics to supply the lessons I was prepared to get.

The next thing I’d say was a failure was the kick-off talk by Jared himself. He was not as energetic as he was at Warm Gun. He was calm, paced and at points slow speaking. He should have setup the tone. Primed the attendees. Prepared us for what was to come. The opening was a give away for the next two days.

This event was also very bland. There were the talks, the coffee breaks, the lunches and a small networking event at the end of day 1. That’s it. Not a lot of vendor tables. No mechanism to meet people. Not a lot of interaction with the audience. There wasn't even 200 people on the audience. It was just bland.

The highlights were Kate Brigham from PatientsLikeMe and Luke Wroblewski. Those were the kind of talks I came here to listen.

Here are my suggestions for Jared to improve this event:

  • Make the talks just 20-minutes long! If you can’t convey 3 lessons in 20-minutes, you should not be giving a talk. If you have more than 20-minutes you’ll add fillings. I just want the meat! See the videos from the StartupDay conference I organized.
  • Make this a one-day conference. To commit two days is hard. Particularly for anyone working at a startup. That will help you save in hotel and other speakers’ expenses as well. You won’t be able to charge $800 for a single day, but you probably can get $400 for one day.
  • You won’t make a difference in UI/UX if you target people who already know UI/UX. Target developers, marketers and executives for this event. Maybe students as well.
  • Add a workshop or anything else to it.
  • Match a UX designer with a person with a problem. Let the problem be exposed in the morning, and show how they solved the problem by the end of the day. Do that for 5 ‘problems’. The winner gets an iPad.
  • Help to create an e-harmony of UX expert and people who need UX experts. 
  • Partner with the local organizations, like Seattle 2.0, to promote and attract the right kind of attendees and create the right kind of buzz.

That’s my $0.02. I really, really, really want technologists and startups to know more about UX and I hope Jared can make his conferences more powerful and impact more people (that need to).

Wednesday, May 11, 2011

Launch Your Site Before You Even Built It! (Announcement)

As I started on a new startup, I knew how important it was to collect email addresses, Facebook ‘Likes’ and Twitter followers as soon as possible. If you are launching a month from now, or nine months from now, there is no reason not to have a landing page that can at a minimum collect that information. It’s certainly better than “Come back in a few months” page.

That’s why today I’m launching the Easy Landing Site open source project. I was inspired by LaunchRock, a Startup Weekend project built in 54-hours to allow site owners to have an easy to setup (and hosted) ‘viral Launching Soon page’. LaunchRock is in private beta, so you must be invited to use, plus it has the upside/downside of being hosted (less control).

The basis of Easy Landing Site is actually from our own EveryMove.org landing page.

Easy Landing Site is actually a Visual Studio 2010 Project Template. What this means is that from Visual Studio, you can click “New Project” and install right from there. You config a few variables with your site name, your Facebook page, your Twitter account and a few other things, press the Build button and your site is ready to be deployed. In other words, you built a temporary viral Landing page for your site in just 5-minutes.

Now, this is not the basis project for your startup. It’s just a simple, easy to build and deploy, project template. I’d like feedback but no feature requests. It’s unlikely that anything will be added to it by me. It does the job that it’s meant to do.

By the way, this was built using ASP.NET MVC 3 and a few other bags of tricks. In total it took me about 4 hours to create this project, another 2-3 hours to convert this into a template and about 3-4 hours fighting the Visual Studio gallery. Thanks to Ian Mercer for feedback and "code review".