
About 10 days ago I remembered that I needed to go to Apple's website to find out if my battery was recalled. It had been a couple of months since the whole deal started and I have not received any letter.
So, on October 21 (Sunday) I went there, entered my laptop serial number and bingo. It was recalled. I filled in the info and receive an email confirmation.
Then, just 3 days later I received a letter from Apple telling me the battery had been recalled and I should go to the website. A-ha! I'm ahead of you -- been there, done that.
Yesterday, just 5 business days later, I received my new battery. I was pretty amazed since on the confirmation email they said it could take between 4 and 6 weeks. My luck was to go to the website before Apple mailed their hundreds of thousands of customers.
The only un-Apple thing in this whole process was the letter explaining how to return the old battery. I was two pages long! I'm sure they could have simplified and made it short.
I'm the Co-founder & CTO of